Industries Served > Automotive > Spectrum InnerView Customer Satisfaction Surveys

Spectrum Services combines an outstanding staff with the latest in telephony equipment to ensure our clients receive the most professional services available.

The Spectrum Services’ market and research department is staffed with friendly and knowledgeable customer service representatives. Our CSR’s posses world-class telephone interviewing skills that turn your customer’s interview into a pleasant and informal conversation. By putting your customers at ease, we are able to gather the information you need and compile it in periodic reports that give clear, concise summaries and trend analyses.

We offer a variety of reporting methods keyed to your specific preferences and needs to deliver the data we collect for you. Data may be retrieved in a web- based format using secure logins and passwords, or by fax on a daily basis.